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THESIS: The expectations you hold of people don't just influence how you manage them. They can influence what those people become capable of achieving. Literally. Back in the 1960s, psychologist Robert Rosenthal explored a fascinating idea: People tend to rise (or fall) to the expectations others have of them. In his famous classroom experiment (1968 original article in the Scientific American - only 6 pages), teachers were told certain students had unusually high potential. Here's the kicker: Those students were picked completely at random! Yet some went on to show greater improvement. Why? The researchers suggested that teachers' expectations changed how they treated those students, which in turn influenced how the students performed. Their expectations may have helped create the very results they expected. Now think about your team. There's the employee you trust implicitly. You give them challenging assignments, room to make mistakes, and the benefit of the doubt. Then there's the employee you've quietly decided isn't quite capable. You double-check their work. You hesitate to delegate. You explain things twice. You give them fewer opportunities to stretch. And when they inevitably fail to impress you, you feel vindicated. See? I knew they weren't ready. But here's the uncomfortable question: Are you observing their limitations, or are you helping create them? Of course, some people genuinely lack the skills, judgment, or motivation required for a role. Expectations aren't magic. But before you conclude that someone has reached their ceiling, consider whether you've actually given them the opportunity, trust, and support to discover where that ceiling is. Because people have a funny way of becoming what we expect of them. And as a leader, that's an enormous responsibility. -Andrew P.S. You'd better believe this applies to you, too. Whose expectations have you accepted as the ceiling of your own potential? THE BEST LEADERS HAVE COACHES. Presidents have advisors. Olympic athletes have coaches. The most successful business leaders often have entire teams of people helping them think, grow, and perform at their best. Great leadership isn't about having all the answers. It's about having the right people in your corner. Want some support? Reply to this email. I'm happy to make time for an open conversation about whatever leadership challenges you're navigating. Emailed forwarded to you? Want to read more?
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I empower individuals and organizations to come alive by creating and fulfilling on their vision for the future.
Following up on my email yesterday about the best and worst coaches you've ever had... One subscriber sent me a response that was too good not to share. With his permission, I've removed identifying details. Two basketball coaches. Same player. Completely different outcomes. Coach #1: Ages 7–11 "My AAU basketball coach had this amazing way of lifting up and getting the best out of each player. I was my own harshest critic. I'd beat myself up over mistakes and play with fear. Instead of being...
'm curious. What coaches do you currently have in your life? And what coaches have you had in the past? Think about it. Maybe you had a basketball coach in high school. A mentor early in your career. Someone who helped you navigate a difficult period in your life. I have coaches in different areas of my life. I have someone I learn philosophy with. I've had coaches for working out. And yes, even as a coach myself, I've had people coach me on coaching. Some of those relationships have been...
Everything in your life either drains your energy or gives it back.For the things that drain you, you have four options:🗑️ Eliminate it. (Cancel the meeting that should've been an email.)🔄 Accommodate it. (Batch all your invoicing into one morning.)📈 Get better at it. (Learn to give feedback, so it stops feeling awful.)🤝 Delegate it. (Hand off your scheduling to someone else.)The things that give you energy deserve a spot on your calendar too.A walk around the block in the middle of the day,...